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Client register of the Way Home Project

Date of issue: 8.5.2025

Data Controller

Helsinki Deaconess Foundation
Business ID: 0116480-8
Alppikatu 2, 00530 Helsinki
Phone: +358 9 77 501

Director of Operations Maija Hyle

Email: forename.surname@diakonissalaitos.fi

Contact Person

Data Protection Officer
Pilvi Karhula
Email: tietosuoja@diakonissalaitos.fi
Phone: +358 50 409 7909

Unit

HDL DISO

Name of the register

Client register of the Way Home Project

Purpose of processing personal data

Personal data is collected for the purposes of project’s client work and participation in the project’s activities, for reporting to the project funder (the Ministry of the Interior, EUSA-ISF), and for training and collecting feedback from trainees.

For health care services included in the project, collected data belong to the Centre for
Psychotraumatology’s patient register, and processing of the data is described in its own privacy statement. Reports regarding clients are made in anonymised form to the funder, names of individuals participating in trainings may be provided to the funder upon request.

Data may also be used for the planning and development of the operations and services of the Helsinki Deaconess Foundation.

Description of the data contained in the register

The register contains the following information about clients and trainees: The data collected include name, age, gender, company/organisation, email address, phone number, information related to training, and other information necessary for participating in the project’s trainings, support work and other activities.

Legal basis for processing

Consent

Description of recipients of personal data

Personal data collected are disclosed to the Ministry of the Interior (EUSA-ISF) to demonstrate compliance with funding requirements.

Source of data

The data subject
Another source

Description of data sources

The information in the register is routinely collected from the data subject during meetings, through online registrations, in in-person trainings, or in another similar manner.

Whether personal data must be provided and the consequences of not providing
data

Clientship and participation in project activities require the processing of personal data.

Retention period of personal data

Personal data are retained for the duration of the activities Archived data are stored for 5 years after the project has ended, as required by the funder.

Are data in the register transferred outside the EU or EEA?

No

Are automatic decisions made based on the data

No

Right to withdraw consent

Consent can be withdrawn by contacting the project staff member.

Other rights of the data subject

  • Obligation to notify regarding rectification of personal data or restriction of processing
  • Right to restrict processing
  • Right not to be subject to automated decision-making without a legal basis
  • Right to receive information about the processing of personal data
  • Right to access one’s own personal data
  • Right to data portability
  • Right to rectification of data
  • Right to erasure of data

How the data subject can exercise their rights

The data subject can exercise their rights by submitting a written request to the controller’s contact person at tiekotiin@diakonissalaitos.fi or orally at the controller’s premises. The identity of the data subject is verified before the rights are exercised.

Right to issue a complaint

Every data subject has the right to issue a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the place where the alleged infringement occurred, if the data subject considers that the processing of their personal data infringes the data protection regulation, without limitation to other administrative or judicial remedies.